BlueStar is the Digital Building Passport for buildings — a permanent repository of construction quality evidence, handover documentation, and ongoing maintenance intelligence. From the first regulated design through to the last maintenance obligation.
BlueStar captures, verifies and preserves the documentary evidence that tells the full story of how a building was designed, built, handed over, and maintained.
A structured repository for how the building was designed and built. Regulated design declarations, ITPs, hold point records, NCRs, third-party inspection reports, material compliance certificates — all captured, verified, and preserved as the permanent record of construction quality.
Every document a future stakeholder might need, collated in one place. Occupation certificates, as-built drawings, O&M manuals, warranties, the mandatory Initial Maintenance Schedule — verified complete and accessible for the life of the building.
A forward-looking tool for planning and costing building maintenance. Tracks scheduled obligations from the Initial Maintenance Schedule, flags upcoming service dates, and builds a cost profile that helps developers, strata committees and owners corporations budget with confidence. Future integration with property manager FM systems (via API) will allow maintenance records to flow back into the Passport automatically.
A marketable quality credential and protection against DLP claims. See the developer advantage.
Enter building ownership with a complete quality record and maintenance roadmap.
A structured evidence base for underwriting decisions. See how BlueStar intelligence supports LDI risk assessment.
NSW residential construction is at an inflection point.
A systematic QA evidence review across five critical disciplines (structure, façade, waterproofing, passive fire, services) — producing a structured risk score grounded in what the builder's own QA processes actually produced.
BlueStar does not replace the builder's existing QA system. It is an independent overlay that reviews and analyses the evidence generated by that QA system at a higher level — confirming whether the right processes operated, whether the right records were kept, and whether regulated design obligations have been properly discharged. The builder continues to run their own ITPs, hold points, NCRs and third-party inspections; BlueStar independently verifies what was produced.
The BlueStar Digital Building Passport is built on three complementary pillars that together capture the full quality story of a project — from the documentary evidence that QA processes were operating during construction, through the package of documentation handed over at practical completion, to the maintenance intelligence that supports the building across its operational life.
Documentary evidence that the builder's QA system was actually operating — ITPs, hold point and witness point sign-offs, Non-Conformance Reports, regulated design declarations and third-party records — assessed against the BlueStar KPI library across the five critical disciplines.
A verified handover package at practical completion — Occupation Certificate, as-built drawings, O&M manuals, warranties and the mandatory Initial Maintenance Schedule — structured for long-term access by the strata scheme and owners corporation.
A living quality record from the Occupation Certificate onwards — tracking scheduled maintenance obligations against the Initial Maintenance Schedule, capturing service history, and preserving the building's evidence base for the life of the asset.
Were the right inspection and hold point processes operating? Can the builder demonstrate that quality was managed — not assumed?
BlueStar's QA Verification pillar scores documentary evidence across the five critical disciplines (structure, façade, waterproofing, passive fire, services) against a structured KPI library. Each KPI assesses a specific element of the builder's quality system — from ITP preparation and hold point scheduling through to NCR close-out and third-party verification.
The assessment is grounded in the obligations created by the Design and Building Practitioners Act 2020. For each regulated design element, BlueStar verifies that a registered Design Practitioner has been engaged, that the regulated design has been stamped, approved, and declared to the NSW Building Commission, and that any design changes have been captured and re-declared. BlueStar relies on the expertise of the registered Design Practitioner to produce a compliant design — our scope is to confirm engagement, proper stamping, and declaration, not to independently assess design compliance.
The output is not a narrative assessment — it is a structured score for each discipline and KPI, derived from the actual documentary evidence produced during the project.
From 1 April 2026, the mandatory Initial Maintenance Schedule is a legal obligation for all new Class 2 buildings in NSW. BlueStar's handover module is built around it.
A complete handover package protects all parties — the developer at settlement, the strata at OC, and the owners over the life of the building. BlueStar's handover assessment verifies that every component of a complete handover package is present, not just submitted.
The Initial Maintenance Schedule module aligns precisely to the NSW standard form mandatory Initial Maintenance Schedule, ensuring that maintenance obligations are structured, verifiable, and ready for strata from day one.
The NSW Government's mandatory Initial Maintenance Schedule came into effect on 1 April 2026. All new Class 2 residential buildings must be provided with a completed Initial Maintenance Schedule in the prescribed standard form at handover. BlueStar's handover module is built to the standard form — ensuring compliance is verifiable, not assumed.
The Digital Building Passport doesn't go dark at Occupation Certificate. It becomes the building's permanent quality record — updated as maintenance is performed, defects are identified, and the building ages.
The Passport tracks upcoming maintenance obligations from the Initial Maintenance Schedule, flagging items approaching their scheduled service dates. Strata managers and owners corporations have a live view of the building's maintenance status.
At any point in the building's life — resale, strata disputes, insurance renewal, regulatory audit — the Passport provides a verifiable, timestamped record of construction quality evidence and handover documentation, accessible to authorised stakeholders.
The Digital Building Passport consolidates the complete story of your building — from design intent through construction QA evidence, handover documentation, and the maintenance obligations that follow. One source of truth, accessible for the life of the asset.
Every BlueStar-registered building's Digital Passport is accessed through the Projects Portal — the gold-coloured button in the top-right of the navigation bar.
The Projects Portal is the single point of entry for all authorised stakeholders in a BlueStar-registered project. Developers, strata managers, owners corporation committees, LDI underwriters, builders' quality teams, and regulators each receive a project-specific access code that unlocks the Digital Passport for the buildings relevant to them.
Passports are persistent. Once issued, the Passport remains accessible to approved stakeholders for the life of the building — surviving developer entity changes, strata manager transitions, and LDI policy renewals. The Passport travels with the asset, not with the people who built it.
Developers — full access during construction and post-handover. Strata & owners corporations — full access from handover, with read/download rights over QA evidence, handover documentation and the Initial Maintenance Schedule. LDI insurers — access to the intermediate and final Risk Reports for underwriting decisions. Regulators — read-only access as required under oversight arrangements.
The Digital Building Passport is a permanent, structured record of a building's quality and compliance evidence across three pillars. It is designed for the building — accessible to developers, strata, and LDI insurers throughout the building's life.
For developers, a BlueStar-registered project is more than a quality credential — it's a marketable asset, a defence against DLP claims, and a signal to insurers and strata that your build quality is evidence-based.
Analysis of NSW Building Commission rectification orders reveals a striking pattern: the overwhelming majority of Class 2 residential defects originate from a small set of repeatable construction details across just a few critical disciplines.
Waterproofing membrane failures. Passive fire penetration breaches. Building enclosure weatherproofing gaps. These aren't exotic failures — they're systematic, predictable, and preventable.
Yet the existing quality assurance landscape relies heavily on periodic external inspections that assess what a building looks like at a given moment — not whether the builder's own quality processes were functioning when it mattered most.
BlueStar addresses the gap. By assessing the documentary evidence that builder QA processes were actually operating — Inspection and Test Plans, hold point sign-offs, Non-Conformance Reports, regulated design compliance records — BlueStar produces a structured, objective risk signal from the construction process itself.
As BlueStar's intermediate assessments can be done periodically through the building process, QA gaps can be identified early and mitigated by the builder to ensure a high quality outcome for the project.
"The risk isn't just in the building — it's in the quality process that produced it. BlueStar gives developers continuous insight and transparency into the builder's QA process by independently tracking, analysing and reporting on the completeness and quality of construction evidence through the entire build lifecycle. A builder who can't evidence their QA is a builder who can't manage risk."
Your project receives a band classification that reflects the strength of your QA evidence. The bands are not just a quality credential — they are a practical commercial tool that developers can use to hold the builder accountable through staged retentions and progress-payment linkages.
By structuring builder retentions against BlueStar's intermediate and final band classifications, developers can ensure the builder is genuinely incentivised to produce and maintain a complete QA evidence trail throughout the project — not just at practical completion. A builder who knows that a portion of retention release is linked to achieving Band 1 or Band 2 at key milestones has a direct commercial reason to keep ITPs, hold point records, NCR registers and regulated design declarations current and auditable at all times.
What's included: comprehensive ITPs across all five disciplines (structure, façade, waterproofing, passive fire, services); signed hold point & witness point records; closed-out NCR register; stamped & declared regulated designs; third-party inspection reports; verified Initial Maintenance Schedule at handover.
What's missing: nothing material.
What's included: ITPs and hold point records for all disciplines; NCR register complete; regulated designs declared; handover package substantially complete.
What's missing: minor documentation gaps (e.g. isolated hold points un-signed, selected third-party reports outstanding, O&M manuals incomplete on non-critical systems).
What's included: some ITPs and hold point records; NCR register partial; most regulated designs declared; OC issued with caveats.
What's missing: material gaps in one or more high-weighted disciplines; open NCRs without close-out; missing regulated design declarations; incomplete or non-compliant Initial Maintenance Schedule.
What's included: limited or reconstructed documentation; isolated records only.
What's missing: critical evidence absent across one or more primary disciplines; no credible NCR close-out; regulated design obligations not discharged; Initial Maintenance Schedule missing or non-compliant. Typically not suitable for LDI underwriting.
A typical BlueStar-aligned retention structure might release 80% of retention on achievement of Band 1 at PC, and 20% at the end of the DLP, or 50% of retention on achievement of Band 2 at PC, and 50% at the end of the DLP. The retention should be held until the project achieves a Risk Band rating of 2 or higher. The specific percentages and milestones are a matter for the developer and builder to agree — but the principle is simple: the builder is paid what they're worth based on what they can actually evidence.
BlueStar registration unlocks four key benefits for your project.
Buyers want confidence. A BlueStar-registered project demonstrates independent verification of build quality — a genuine competitive advantage in the presales process. Market your project with third-party quality credentials that buyers trust.
Defects Liability Period claims are a known risk. BlueStar evidence demonstrates the robustness of the builder's QA processes, reducing exposure to claims based on hidden defects or quality gaps. The digital record supports your defence.
Latent Defect Insurance is fast becoming essential for apartment sales. A BlueStar Band 1 or Band 2 rating significantly improves LDI underwriting outcomes and may reduce premiums. Your project becomes more insurable and more attractive to end-buyers.
BlueStar's intermediate reporting gives developers consistent insight into the robustness of the builder's QA processes across the construction lifecycle. Gaps in evidence or process can be identified early and corrected by the builder — reducing latent defect exposure and ensuring a high quality outcome at practical completion.
Handing over a completed project with a BlueStar Digital Building Passport means the new strata and owners corporation starts with complete documentation, verified maintenance obligations, and a quality roadmap. This builds goodwill and reduces post-handover disputes.
BlueStar can be engaged at any stage of a project — but the earlier, the better. Engaging BlueStar pre-construction, or at the very latest during early construction, delivers significantly better quality outcomes than engaging at practical completion.
When BlueStar is embedded from the design phase, the builder knows from day one that a structured evidence trail is expected. ITPs are prepared and issued. Hold points are scheduled and witnessed. NCRs are logged and closed out in real time. Regulated design declarations are lodged on the correct cycle. The QA system operates the way it is supposed to operate — because the builder knows it will be reviewed.
Engaging BlueStar late — for example post-OC — is still valuable, but the assessment then becomes a reconstruction exercise rather than a live review. Evidence that should have been contemporaneous has to be assembled after the fact, and the opportunity to correct QA behaviour during construction has already passed. Early engagement is always the stronger commercial, regulatory and risk position.
A 30-minute call to understand your project, its current stage, and the documentation available. We confirm scope and what's needed, and agree the engagement model (pre-construction, progressive, or practical completion).
BlueStar will work with the builder to gain access to the QA documentation packages across the five disciplines. We provide a clear checklist to ensure completeness.
Our QA evidence review is applied across all five disciplines against our BlueStar KPI library. Progressive assessments feed interim Risk Reports; the final Risk Report is for the developer, builder and insurance companies. Risk Reports are not included in the Digital Building Passport.
Full Passport output with QA evidence vault information — discipline breakdown, handover documentation suite, future maintenance regime and 10 year CAPEX aligned with Initial Maintenance Schedule — loaded into the Projects Portal for all approved stakeholders.
Strata schemes inherit the consequences of construction quality decisions they had no part in making. BlueStar changes the information asymmetry — with a complete, verified Digital Building Passport that travels with the building.
The Digital Building Passport gives strata managers and owners corporations a structured, verifiable record of everything the building needs across its operational life.
Not a templated document but a completed, verifiable Initial Maintenance Schedule aligned to the NSW standard form mandatory from 1 April 2026. Strata committees enter operational life knowing exactly what must be maintained, when, and to what standard.
ITPs, hold point records, NCR close-outs, regulated design declarations and third-party reports — all preserved in a single, structured vault, accessible to authorised committee members and the strata manager at any time.
Occupation Certificate, Final Fire Safety Schedule, as-built drawings, O&M manuals, warranties and product data — verified complete at handover rather than surfaced piecemeal months or years later when the first issue arises.
Scheduled maintenance obligations tracked against the Initial Maintenance Schedule, with upcoming service dates flagged and cost profiles built over time. Strata committees can budget sinking funds and annual levies with data, not guesswork.
A BlueStar-registered building gives strata four concrete operational advantages.
Strata and owners corporations access their building's Digital Passport through the Projects Portal using a dedicated access code issued at handover.
The Passport becomes a permanent record owned by the building and accessible to the strata scheme, not by the developer or the builder. Access persists through strata committee changes, manager transitions and ownership turnover.
The Passport is designed to integrate with the property manager's facility management systems over time — so that maintenance records completed through the FM system can flow back into the Passport automatically via API, keeping the building's live quality record continuously up to date.
As a strata manager or owners corporation committee member, the Passport is your right of access. Speak to the developer or the outgoing strata manager to obtain the Projects Portal access code.
BlueStar provides a structured, evidence-scored risk signal designed specifically for Latent Defect Insurance underwriting — grounded in what the builder's QA processes actually produced, not just a point-in-time inspection.
The Digital Building Passport is a building record, not a risk rating tool. Separate BlueStar Risk Reports — intermediate and final — are produced for internal stakeholders such as LDI underwriters, developers, and builders. These reports contain the evidence score, band classification, and risk analysis. The Passport itself is the verified quality and compliance record that travels with the building; the Risk Report is the underwriting-grade analytical output that supports LDI pricing decisions.
Today, LDI underwriting in Australia relies heavily on periodic site inspections and assessor judgement. These produce qualitative outputs that are difficult to standardise, compare across portfolios, or incorporate into actuarial models. BlueStar changes this by producing a structured, evidence-scored output specifically designed for underwriting use.
BlueStar is not an alternative to periodic site inspections. It is a different kind of quality assurance product — one that assesses the process that built the building, not just the building's physical condition at a point in time.
| Assessment dimension | Traditional Technical Inspection Service (TIS) | BlueStar quality intelligence |
|---|---|---|
| What is assessed | Physical condition of building elements at time of inspection | Documentary evidence that QA processes operated throughout construction |
| Timing | Point-in-time; reactive to observable defects | Phased across design, construction and handover; proactive |
| Builder accountability | ⚠ Partial — assesses outcome, not process | ✓ Direct — builder's QA records are the evidence base |
| Concealed elements | ✗ Cannot assess once covered up | ✓ ITP and hold point records evidence these elements directly |
| Regulated design verification | ⚠ Observed only; Design Practitioner declarations not assessed | ✓ Verified — regulated design stamped, approved and declared by registered practitioner |
| Structured risk output | ✗ Narrative report; no standardised risk score | ✓ Composite evidence score with four-band risk classification |
| LDI actuarial utility | ⚠ Limited — qualitative, not structured for pricing | ✓ Designed for actuarial calibration of premium tiers |
| Post-handover value | ✗ Terminates at handover | ✓ Digital Building Passport continues through lifecycle |
BlueStar's founding analysis examined approximately 30 NSW Building Commission rectification orders for Class 2 residential buildings — mapping each defect to one of the five BlueStar disciplines to determine actual failure frequency.
The findings were unambiguous. Waterproofing and passive fire failures together account for more than half of all rectification order defects. Façade failures make up a further significant portion. The remaining disciplines — structure and services — contribute meaningful but lower proportions.
This data is the direct basis for BlueStar's discipline weightings. The 30/25/20/15/10 split is not a judgement call — it reflects the observed frequency and regulatory consequence of real defects in real NSW buildings.
Source: NSW Building Commission rectification order analysis. Approx. 30 orders. Illustrative proportions.
BlueStar's evidence scoring produces a composite percentage score that maps to one of four risk bands. Each band carries a defined meaning for insurers, developers, and regulators.
Comprehensive, contemporaneous documentation across all five disciplines. Regulated designs compliant. Hold points evidenced. Handover documentation complete. Favourable LDI terms indicated.
Good evidence across most disciplines with some gaps. Minor NCRs properly closed out. Handover documentation substantially complete. Standard LDI terms apply.
Material gaps in evidence for one or more high-weighted disciplines. Open NCRs or outstanding regulated design obligations. Loading of LDI terms or additional endorsements required.
Critical evidence absent across one or more primary disciplines. Cannot demonstrate compliant QA process. LDI declination threshold.
A composite evidence score below 40% indicates a builder unable to demonstrate that their QA processes were operating. This is BlueStar's Hard No declination threshold — a structured, evidence-based basis for LDI refusal that goes beyond subjective assessor judgement.
The most important finding from the rectification order analysis is not what types of defects occur — it's that they concentrate in a small set of repeatable construction details that should have been caught by a functioning QA process.
Waterproofing membrane failures at balcony junctions. Passive fire penetrations sealed with non-compliant material or not sealed at all. Façade cladding interfaces without adequate weatherproofing. These are not complex or unusual failure modes — they are well-understood risks that have well-understood controls.
The recurring pattern is not a failure of knowledge. It is a failure of process. In most cases, the defect could have been caught at a hold point if the hold point was being properly operated. The ITP existed. The hold point was scheduled. But the evidence of it being executed — or not — is often absent.
BlueStar's response to this pattern is direct: if you cannot evidence that your hold points were operating, your QA system was not managing the risk. And if your QA system was not managing the risk, the building carries it instead.
See how BlueStar intelligence translates into actionable LDI risk profiles.
Class 2 residential, 12 apartments, OC issued April 2024.
Class 2 mixed-use, 18 apartments, currently under construction.
Class 2 residential, 24 apartments, OC issued April 2024.
BlueStar's risk model is continuously refined through claims data and actuarial analysis.
Each project undergoes a structured three-phase review across five critical disciplines (structure, façade, waterproofing, passive fire, services), generating a composite evidence score.
Projects are placed into one of four risk bands based on QA evidence quality. This band becomes the primary underwriting signal.
As LDI claims experience accumulates, BlueStar band classifications are tested against actual loss outcomes, refining the model's predictive power.
Discipline weightings, evidence thresholds, and band boundaries are adjusted annually based on claims data and industry feedback, improving accuracy and relevance.
BlueStar was founded to solve a fundamental problem in residential construction: the absence of objective, evidence-based visibility into build quality at scale.
To create a permanent, independent record of construction quality that protects all stakeholders — from developers protecting their reputation and managing DLP exposure, to strata managers and owners corporations inheriting a complete building record, to LDI insurers making underwriting decisions.
We assess the quality of a builder's QA processes by reviewing three phases of construction documentation — not a single point-in-time inspection. The focus is on what actually happened, not what was supposed to happen.
Five critical construction disciplines (structure, façade, waterproofing, passive fire, services) are scored against a KPI library calibrated to actual NSW Building Commission rectification orders. The resulting composite score reflects real risk, not subjective judgment.
Each project receives a Digital Building Passport — a comprehensive, verifiable record that captures QA evidence, handover documentation, and maintenance obligations. The Passport is permanent and accessible for the life of the building.
Our risk model is continuously tested against claims data and refined through industry partnerships with LDI insurers, allowing us to improve predictive accuracy and relevance over time.
BlueStar's founder brings over two decades of construction quality and safety experience across client-side and contractor-side roles on large-scale multi-storey residential, education, health, and heritage projects throughout Sydney.
That dual experience is the foundation of BlueStar's design. Having worked as a client-side Construction Director and as a contractor-side quality and safety professional, the founder understands both what quality evidence should look like and what happens when it doesn't exist — and why.
The insight behind BlueStar came from years of observing the same pattern: the quality assurance frameworks were in place. The ITPs were written. The hold points were scheduled. But the documentary evidence that those processes were actually executing — consistently, in the right sequence, on the right elements — was frequently absent, incomplete, or reconstructed after the fact.
BlueStar is the platform that addresses that gap — systematically, and at scale.
Contact our team to discuss your project, request a pilot assessment, or learn more about how BlueStar can support your needs.
Select a project below to access its Digital Building Passport. You'll need the access code to view detailed assessment results and handover documentation.
178–188 Pacific Highway, Greenwich NSW 2065
Platino Properties · Decode Sydney · Class 2 Residential
81 Holloway Street, Banksmeadow NSW 2019
Cadence Constructions · Class 2 Residential
451 Miller Street, Cammeray NSW 2062
Fleek Constructions · Class 2 Mixed-Use · OC est. June 2026